Casino & Games
Found 5 articles in this category
How do I know the games aren't rigged?
All our games are supplied by licensed, globally recognized developers. They operate using certified Random Number Generators (RNG), which are regularly audited by independent testing agencies like eCOGRA or iTech Labs. We cannot alter the outcome of any spin.
Where can I see my exact betting history and outcomes?
You can view your detailed game history, including bet amounts, win/loss ratio, and timestamps, directly in your profile under the 'Bet History' or 'Transactions' tab.
I hit a big win, but my balance didn't update immediately.
Occasionally, there is a slight visual sync delay between the game provider's server and our platform. Simply refresh the page, and your actual balance will display correctly.
What happens if the live dealer makes a mistake during a hand?
Live casino studios have pit bosses monitoring the games. If a dealer makes a mistake, the round is usually paused, reviewed on camera, and either corrected or refunded. You can also contact our support with the specific Round ID.
Are there maximum bet limits on slot games?
Yes, each game has its own minimum and maximum bet limits set by the provider. You can find these limits inside the game's info (i) or settings menu.