Bonuses & Promotions
Found 5 articles in this category
What is the 'Max Bet' rule when playing with bonus money?
When you have an active bonus, the maximum allowed bet per spin is typically $5 CAD (or $0.50 per line). Placing bets higher than this limit while the bonus is active is a breach of terms and can void your winnings.
Are your bonuses 'Sticky' or 'Non-Sticky'?
We offer 'Non-Sticky' (parachute) bonuses. This means you play with your real CAD deposit first. If you win big using your own cash, you can cancel the bonus and withdraw immediately. The bonus funds are only used if your real balance drops to zero.
I got Free Spins, but the game says 'Not available in your region'.
Sometimes our promotional free spins are tied to a game provider that might be restricted in your specific province. Just contact Live Support, and we will happily exchange your spins for a game that is fully available to you.
Why didn't my Interac deposit trigger the Welcome Bonus?
Ensure you opted into the bonus in the cashier before finalizing the Interac transfer, and that your deposit met the minimum CAD requirement (usually $20 or $30 CAD). If you forgot, do not place any bets and contact support immediately to have it credited manually.
Do bonus funds expire?
Yes, standard bonus funds expire after 14 to 30 days, while Free Spins usually expire within 3 to 7 days. If the wagering requirements are not met in time, the bonus balance is automatically forfeited.