Bonuses & Promotions
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I claimed a free spins bonus, but the game isn't available in Australia.
Sometimes promotional games are geo-restricted by the provider. If this happens, don't worry—just hop onto Live Chat, and our support team will manually swap your free spins to an alternative pokie available in your region.
What is the 'max bet rule' when playing with an active bonus?
When you have an active bonus, the maximum allowed bet per spin is typically $7.50 AUD (or equivalent). Betting over this limit breaches bonus terms and can result in the voiding of your bonus and winnings.
Are your Welcome Bonuses available in AUD?
Yes, all our promotions, deposit matches, and VIP rewards are fully optimized for Australian Dollars. You won't have to worry about conversion rates when claiming offers.
Why didn't my crypto deposit trigger the welcome bonus?
Make sure you selected the bonus in the cashier before sending the crypto. Also, verify that your deposit met the minimum AUD equivalent required for the promotion. If you forgot to select it, contact support before placing any bets.
Why did my bonus funds disappear from my account?
Bonuses come with an expiration date, usually between 7 and 14 days. If the wagering requirements are not met within this timeframe, the bonus balance and associated winnings will automatically expire.